1. Shipping Options
We offer the following shipping options for our Cordyceps products:
a. Domestic Shipping
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Faster delivery within 1-3 business days (additional charges apply).
b. International Shipping
- International Standard: Estimated delivery varies by destination (typically 7-14 business days).
- International Express: Faster delivery within 3-5 business days (additional charges apply).
2. Order Processing Time
- We strive to process orders promptly. Most orders are processed within 1-2 business days after payment confirmation.
3. Shipping Costs
- Shipping costs are calculated based on the shipping method, destination, and order weight. Customers can view the shipping cost during checkout.
4. Tracking Information
- Once your order ships, we will provide a tracking number via email. You can track your package’s progress online.
5. Shipping Delays
- While we aim for timely delivery, unforeseen circumstances (e.g., weather, and customs delays) may cause shipping delays. We appreciate your patience and understanding.
6. Contact Us
For any shipping-related inquiries or assistance, please reach out to our customer support team at support@mysteps.com.
Please note that this policy is subject to change, and the most up-to-date version will be available on our website. Thank you for choosing MycoSteps! 🍄🌿
If you have any further questions, feel free to contact us. 🙌